GARDEN ROUTE NEWS - On Mandela Day, the Cancer Association of South Africa (Cansa) gave back to cancer patients, those affected by cancer and caregivers by launching its Cansa tele-counselling service.
This is confidential, professional, cancer-related telephonic counselling to cancer patients, caregivers and their families and parents or guardians of children living with cancer.
Counselling is available in seven languages (English, Afrikaans, isiXhosa, isiZulu, siSwati, Sesotho and Setswana) and is free of charge.
Gerda Strauss, Cansa’s head of service delivery, says: “Our launch includes a webinar in mid-August to health professionals to celebrate this tele-counselling, in addition to our face-to-face counselling services since 1931.”
Cansa has been developing an in-house telephonic counselling service for some time. This service has just been accelerated due to the Covid-19 pandemic which limited face-to-face contact sessions.
Strauss adds: "The establishment of this service will become a permanent care and support offering, enabling patients who live far from our care centres to also access support and in a language of their choice. It’s available during normal business hours.”
Cansa tele-counselling can be accessed via the Cansa helpdesk (0800 22 66 22). Call this number toll-free to make an appointment with a Cansa counsellor or email counselling@cansa.org.za.
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