MOSSEL BAY NEWS - Effective from 1 July, the Mossel Bay Municipality will require all building plan applications to be submitted electronically. 

As of this date, hard copy submissions will no longer be accepted. 

The municipality said this transition is part of its ongoing efforts to streamline processes, improve efficiency and implement a more sustainable approach to document management. 

All applications must be submitted electronically through the Western Cape Collaborator Portal at westerncapecollab.collaboratoronline.com. 

How to use the portal

For a copy of the guidelines for using the online portal, use any of these channels: 

• Call the Building Control Department on 044 606 5075/5247
• Send an email to admin@mosselbay.gov.za
• Submit a request through the Collab Citizen municipal smartphone app 

Building plan application process 

• Applications with an architectural area of less than 500m² should expect an outcome within 30 days from the date of submission.
• Applications with an architectural area of 500m² or more should expect an outcome within 60 days from the date of submission. 

If a building plan application is refused, the applicant may resubmit an amended application addressing the reasons for refusal. This resubmission must occur within 12 months from the date of refusal and will be accepted at no additional cost. 

However, if a refused application is not resubmitted within 12 months, a new application will be required, which must comply with the latest regulations and by-laws. 

Full plan fees will apply as per the approved tariffs at the time of submission. 

Unresolved building plan applications 

In line with the above information, any building plan application submitted to the municipality, for which a request for additional information has been previously issued, but remains unaddressed for more than a period of 12 months, will be considered lapsed. 

To proceed, a new application must be submitted for consideration. 

For more information, contact the Building Control Department: 

• Building development manager: Shaun Westerberg on 044 606 5246 or at swesterberg@mosselbay.gov.za
• Building control officer: Zimkitha Williams-Lolo on 044 606 5230 or at zwilliams-lolo@mosselbay.gov.za
• Senior plans examiner: Thorpe Larné on 044 606 5249 or at lthorpe@mosselbay.gov.za.  

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