Some passengers have described what they said was a horrific experience when the cabin pressure decreased mid-flight at 32,000 feet.
The airline’s CEO Elmar Conradie says they're not sure what caused the fault.
“It’s under investigation, we’re not 100 percent sure, and it was a very gradual decline in the cabin pressure.
“It’s under investigation, we’re not 100 percent sure, and it was a very gradual decline in the cabin pressure.
There’s a system that controls the cabin pressure to make sure it doesn’t go to the same sort of altitude as what the air craft is and not knowing why it was the case, they initiated safety procedures to turn rather back.”
FlySafair has also sent an apology to customers on flight FA103.
Customers took to Twitter to air their grievances and dissatisfaction with the airline saying there was no communication at all.
FlySafair has also sent an apology to customers on flight FA103.
Customers took to Twitter to air their grievances and dissatisfaction with the airline saying there was no communication at all.
The airline suffered from a similar incident on Friday when a flight, also from Johannesburg to Cape Town, had to return to land due to gradual loss of cabin pressure.
