MOTORING NEWS - Jaguar I-Pace drivers in South Africa now have access to an on-board product that can answer technical questions about the electric vehicle's many features and systems. 

The new I-Assistance service makes a team of dedicated EV specialists available at the push of a button.

"Flipping through hundreds of pages of a car owner's manual is never fun," says Sharnie Malan, customer service director of Jaguar Land Rover South Africa. "The new I-Assistance service makes finding out about an I-Pace's features so much simpler. 

Just push the bCall button and speak to an actual person who knows all about the car's functionality in nitty-gritty detail."

All Jaguars come standard with a bCall button in the overhead console which puts drivers in contact with a help centre, but for I-Pace owners the button will make direct contact with a specialist familiar with the EV's many features and functions.

Drivers can ask about anything, from tech features such as cruise control or the Touch Pro Duo infotainment system to electrification-specific information such as where the nearest public charger is located and how to adapt driving styles to increase range.

The I-Assistance service is available for free for all existing and future Jaguar I-Pace customers in South Africa.

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